18 Oct 2020

De Beers launches flagship store on Tmall

De Beers launches flagship store on Tmall

De Beers is pleased to announce the launch of its flagship store within the Luxury Pavillion on Tmall, the world’s largest e-commerce platform. This is De Beers’ second e-commerce channel in China since launching its Wechat Mini–Program last year.

“In opening our new flagship store on Tmall, we continue our commitment to accelerate our push into omni-channel luxury retail. The Luxury Pavilion platform is uniquely placed as an exclusive luxury ecommerce hub within the world’s largest e-commerce platform, and as such it is ideally placed to provide a new access point for De Beers’ exceptional diamond jewellery within one of our most important markets,” said Stephen Lussier, De Beers Executive Vice President, Consumer & Brands.

Within its new Luxury Pavillion Tmall store, De Beers offers a wide selection of diamond jewellery available to purchase, and provide customers with broad client services support: they can enter a live chat to receive one-to-one online support from a De Beers Brand Ambassador, have access to product engraving & personalisation, receive handwritten greeting cards and special De Beers packaging.